Shipping Policy
At EgaBuy, we aim to provide a smooth and reliable shipping experience for our customers. Delivery times may vary based on product location, supplier processing time, and destination. Please review our shipping policy below:
1. Order Processing Time
- Orders are processed within 2-5 business days after payment confirmation.
- Processing times may vary depending on supplier availability and peak shopping seasons.
- You will receive an email confirmation once your order has been processed and shipped.
2. Shipping Times
Shipping times depend on your location. Estimated delivery times are as follows:
| Region | Estimated Delivery Time |
|---|---|
| USA & Canada | 7-20 business days |
| UK & Europe | 10-25 business days |
| Australia & NZ | 10-25 business days |
| Asia | 10-30 business days |
| Rest of the World | 15-35 business days |
Please note: These are estimated times, and actual delivery may vary due to customs processing, holidays, or unforeseen delays.
3. Shipping Fees
- Standard shipping: Free on all orders unless stated otherwise.
- Express shipping (if available): Additional charges apply based on product and location.
- Any applicable customs duties or taxes are the buyer’s responsibility.
4. Tracking Information
- Once your order is shipped, you will receive a tracking number via email.
- Tracking updates may take 3-7 business days to reflect on the courier's website.
- If tracking information is not available after 10 days, please contact us at kjp2p7@gmail.com.
5. Lost or Delayed Shipments
- If your order has not arrived within 45 business days, please contact us for assistance.
- Orders lost in transit will be eligible for a replacement or refund.
- Delays caused by customs, natural disasters, or courier issues are beyond our control.
6. Address & Delivery Issues
- Customers are responsible for providing the correct shipping address.
- If a package is returned due to an incorrect address, additional shipping fees may apply.
- We are not liable for lost packages due to incorrect address input.
7. Changes & Cancellations
- Orders can only be canceled or modified within 24 hours of placement.
- Once processing begins, changes cannot be made.
8. Contact Us
For any shipping-related inquiries, please email us at kjp2p7@gmail.com.
By placing an order on EgaBuy, you agree to the terms outlined in this Shipping Policy.